Intent classification for BDO's internal chatbot
2025
A university project for the consulting firm BDO. We fine-tuned a small T5 model to tell questions, summaries and translation requests apart.
T5, synthetic data, Databricks, Azure Machine Learning
BDO wanted its internal chatbot to understand what a user was asking for before answering. Our university team worked on site inside BDO’s environment and fine-tuned a T5 Small model to classify requests as questions, summaries or translations.
Real labelled data was scarce, so we generated synthetic training data. We used Databricks and Azure AI Foundry / Azure Machine Learning for data preparation, training and evaluation.